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Landlord gas safety certificates: what Telford landlords have to do

TF Heating logo TF Heating 12 September 2026 4 min read

If you let a property in England you must have every gas appliance and flue safety checked every 12 months by a Gas Safe registered engineer, give existing tenants a copy of the record within 28 days, give new tenants a copy at the start of the tenancy, and keep records for two years.

This is the one legal obligation on this site that carries real consequences, so it is worth being precise about. The duties sit with the landlord, not the tenant and not the agent, even where an agent manages the property.

What the rules require

  • A safety check on every gas appliance and flue in the property, every 12 months
  • Carried out by an engineer on the Gas Safe Register, who you are entitled to ask to see the card for
  • A record of the check given to existing tenants within 28 days
  • A copy given to any new tenant at the start of the tenancy
  • Records kept for two years
  • Maintenance of the appliances and flues you provide, in a safe condition

It is often called a CP12, which is the old name for the form. Whatever it is called, it is the landlord gas safety record.

What gets checked

  • The boiler, and any gas fire, gas hob or gas oven you provide
  • That appliances are burning correctly and are gas tight
  • That flues carry the products of combustion out properly
  • That ventilation is adequate where the appliance needs it
  • That safety devices work

A tenant’s own gas appliance is not yours to certify, but the installation and the flue it connects to generally is. If that sounds like a grey area in your property, ask and we will tell you where the line falls.

The check is not a service

A safety check says the appliance is safe on the day it was looked at. A service cleans and checks the boiler so it keeps running properly and keeps the warranty valid. Most landlords have both done in one visit, which costs less than two visits and keeps the boiler out of the breakdown pile.

How we work with landlords

  • Certificate issued on the day and emailed to you and, if you want, straight to the tenant
  • We arrange access with tenants or agents directly
  • Several properties can be done in one run
  • Service and certificate in the same visit if you want both

Need this doing?

Boiler Servicing in Telford

Servicing, safety checks and landlord certificates

Related questions

How often do I need a landlord gas safety check?
Every 12 months, on every gas appliance and flue in the let property.
What happens if I do not have one?
You are in breach of the gas safety regulations, which carries penalties, and it can affect your insurance and your ability to rely on certain possession procedures. It is not a corner worth cutting.
Is a CP12 the same as an EPC?
No. A gas safety record is about the safety of gas appliances. An EPC is an energy performance rating. Both are landlord obligations but they are separate things done by different people.
Does the tenant have to be there?
Someone has to give us access to the appliances. We are used to arranging that directly with tenants or with the managing agent.

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