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TF Heating

How do I check an engineer is really Gas Safe registered?

TF Heating logo TF Heating 12 September 2026 3 min read

Ask to see their Gas Safe ID card, then check the licence number on the official register at gassaferegister.co.uk or by calling 0800 408 5500. Check the photo, the expiry date, and that the back of the card lists the type of work they are doing in your home.

Anyone working on gas in your home has to be on the Gas Safe Register, by law. Checking takes a minute, and any engineer worth having will expect you to do it. We would rather you checked us than took our word for it.

The three checks

  1. 1

    Ask for the card

    Every registered engineer carries a Gas Safe ID card with their photo, a licence number and an expiry date. Asking is normal. Nobody legitimate is offended by it.

  2. 2

    Check the number

    Look the licence number up on the official register at gassaferegister.co.uk, or call 0800 408 5500. That tells you whether the card is current and who it belongs to.

  3. 3

    Check the back of the card

    This is the one people skip. The back lists the specific types of work the engineer is qualified for. Being registered for boilers does not automatically mean being registered for a gas cooker or a gas fire.

Warning signs

  • No card, or a card they cannot show you today
  • An expired date, or a name that does not match
  • Cash only, no paperwork, and no certificate at the end
  • A price that is far below everyone else, which usually means something is being left out
  • Reluctance to notify Building Control on a new boiler, which is a legal requirement

What you should get at the end of a gas job

  • A record of the work, with the engineer details on it
  • Building Regulations notification for a new boiler installation
  • Warranty registration for a new appliance
  • A landlord gas safety record, if it is a let property

Need this doing?

Boiler Servicing in Telford

Servicing, safety checks and landlord certificates

Related questions

Where do I check a Gas Safe registration?
On the official register at gassaferegister.co.uk, or by calling 0800 408 5500. Use the licence number from the engineer’s ID card.
Can any plumber work on my boiler?
No. Work on gas appliances, gas pipework and flues must be done by a Gas Safe registered engineer. Plenty of plumbers are not, and legally cannot touch it.
Is it rude to ask to see the card?
No, it is expected. A registered engineer carries the card precisely so you can check it.

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